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A webhook endpoint subscribes to explicit Signal event types. Deploy compatible receiver handling before adding a new event to the endpoint.

Current event values

The dashboard event selector currently exposes the primary delivery and webhook.test values. The public API schema also accepts email.unsubscribed and email.read_engaged.

Event ordering

Events describe observations, not a guaranteed complete linear funnel. A tracking event can be affected by mail-client or security infrastructure, and an external provider event can arrive after your interface already displayed an earlier state. Fetch the current email record when a workflow must reconcile state.

Consumer rules

  • Verify the signature before trusting the JSON.
  • Deduplicate before applying side effects.
  • Store the event and identifiers before returning success.
  • Ignore unknown future event types safely after recording them.
  • Do not fail an entire receiver because an optional field is absent.
  • Keep webhook.test out of production delivery metrics.
  • Treat bounce, complaint, unsubscribe, and suppression events as recipient-safety signals.
Do not trigger irreversible customer actions from email.opened or email.clicked alone. Those events do not guarantee a human action.